About This Policy
Chop Chop Deliveries LLC ("Chop Chop," "we," "us," or "our") is a food and goods delivery company based in Columbus, Ohio. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, apply to drive with us, or receive SMS communications from us.
Information We Collect
We collect information you voluntarily provide to us, including:
- Name and contact information (phone number, email address)
- Mobile phone number when you opt in to receive SMS messages
- Driver application details (vehicle type, driving history)
- Restaurant or business inquiry information
- Any information you include when you contact us by phone, text, or email
SMS / Text Messaging
Mobile opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes under any circumstances.
When you provide your mobile phone number and consent to receive text messages from Chop Chop Deliveries, we use it only to send:
- Delivery status updates and order notifications
- Driver dispatch assignments and operational updates
- Onboarding and recruitment communications for driver applicants
- Responses to inquiries you initiate via text or our website
Message frequency varies based on your relationship with us. Message and data rates may apply.
To opt out: Reply STOP to any text message at any time. You will receive one final confirmation and no further messages will be sent.
For help: Reply HELP or contact us at (614) 999-2070 or ferdy@chopchopdeliveries.com.
How We Use Your Information
We use the information we collect to:
- Fulfill delivery orders and coordinate with drivers
- Respond to your inquiries and provide customer support
- Process driver applications and manage contractor relationships
- Send SMS communications you have consented to receive
- Improve our services and website experience
- Comply with applicable laws and regulations
Information Sharing
We do not sell, rent, or trade your personal information. We do not share your mobile number, opt-in status, or messaging consent with any third parties or affiliates for marketing or promotional purposes.
We may share your information only in these limited circumstances:
- With our SMS delivery provider, solely for the purpose of delivering text messages you have requested
- With payment processors when you make a purchase (subject to their own privacy policies)
- When required by law or to respond to a valid legal request
- To protect the rights, safety, or property of Chop Chop Deliveries, our customers, or the public
Data Security
We use industry-standard security practices to protect your personal information from unauthorized access, disclosure, or misuse. Phone numbers are stored securely and access is limited to authorized personnel only.
Your Rights
You have the right to:
- Opt out of SMS messages at any time by replying STOP
- Request access to or deletion of your personal information
- Correct inaccurate information we hold about you
To exercise any of these rights, contact us at ferdy@chopchopdeliveries.com.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions or concerns about this policy?
- Phone / Text: (614) 999-2070
- Email: ferdy@chopchopdeliveries.com
- Location: Columbus, Ohio
See also: Terms & Conditions